Introduction

Welcome to Craig Dowden and Associates ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.craigdowden.com, and engage with our services.

Information We Collect

Personal Information

When you interact with us, we may collect personal information that you provide directly to us. This includes but is not limited to:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Job title, company name
• Billing Information: Credit card number, billing address (for services purchased)
• Communication: Any information you provide in your communications with us, such asinquiries or feedback

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, time spent on pages, links clicked, and other usage patterns

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide, maintain, and improve our services, including coaching, speaking engagements, workshops, and content delivery
• Communication: To communicate with you, respond to your inquiries, and provide customer support
• Personalization: To personalize your experience on our website and tailor our services to your preferences
• Marketing: To send you promotional materials and updates about our services, with your consent
• Analytics: To analyze usage trends and improve our website and services
• Billing: To process transactions and manage billing and accounts

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, under the condition that they agree to keep your information confidential
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency)
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct any inaccuracies in your personal information
• Deletion: You can request that we delete your personal information, subject to certain legal restrictions
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Craig Dowden and Associates
Email: craig@craigdowden.com

By using our website and services, you consent to our Privacy Policy. Thank you for trusting Craig Dowden and Associates with your personal information.